Ügyfélszolgálat (olasz+angol nyelven, távmunkában)

Hirdetés feladója: Career Oppurtinities
Munkavégzés helye: távmunka
Jelentkezési határidő: 2021. október 26.
Várható kezdés: 2021. október 27.

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions provider that has been partnering with the world’s largest businesses in their transformation journeys for the last fifty years. A part of the Tata Group, India’s largest multinational business group, TCS has over 450,000 of the world’s best-trained consultants in 46 countries.

Elvárások a jelölttel szemben

  • relevant experience in a similar field (Service Desk, Help Desk or Customer Care)
  • an extra language knowledge on a support level
  • additional IT skills (Mac, Linux, PowerShell, and so on)
  • IT-related studies, courses, among others

Szükséges nyelvismeretek

  • Angol - Felsőfok, szóban és írásban
  • Olasz - Felsőfok, szóban és írásban

Feladatok

  • Provide solutions to IT related issues and handle customer requests in a pleasant and timely fashion, ensuring customer satisfaction.
  • Impact by delivering excellent service to our clients. Your main focuses are to analyze their IT related issues, guide and educate them about the processes, and apply remote support in order to ensure the productive workflow of their business.
  • Support our top customers using your specific language skills trough different channels such as telephone, email or chat.

banner_mi_allo