German Speaking Retail Support Representative (Maternity Cover)
Hirdetés feladója: Career Oppurtinities
Munkavégzés helye: Budapest XIII. kerület (Pest megye)
Jelentkezési határidő: 2021. december 02.
Várható kezdés: 2021. december 03.
We are a global energy business, involved in every aspect of the complex energy system that drives our world.
We operate in more than 70 countries worldwide. We find and produce oil and gas on land and offshore and we move energy around the globe. We manufacture and market fuels and raw materials used in thousands of everyday products, from mobile phones to food packaging.
Elvárások a jelölttel szemben
Fluency in German and a good English language knowledge
Customer oriented approach
Flexible, motivated personality
Angol - Felsőfok, szóban és írásban
Német - Felsőfok, szóban és írásban
0-2 years of relevant experience in the field of Customer Service or in SSC environment is an advantage
be the first point of contact for BP telephone and/or any written form of enquiries from both new and existing customers and stakeholders
log, assign, track progress and take ownership of customer queries and requests from receipt to completion, recording progress of these on a regular basis
ensure timely and accurate data entry, storage, retrieval, maintenance and updates while maintaining data security
interacting with customers and stakeholders in a professional, friendly and efficient manner
carry out Retail specific financial tasks, pricing and reporting activities on a regular basis
support and maintain databases and contract management tools end-to-end
provide accurate information to both business customers and support teams through the correct use of all information technology systems
maintaining our reputation by your professional and helpful attitude towards our customers
being the face and voice of one of the largest global energy company