service desk analyst - szlovák vagy cseh nyelvtudással

Hirdetés feladója: Career Oppurtinities
Munkavégzés helye: Budapest XI. kerület (Pest megye)
Jelentkezési határidő: 2022. December 01.
Várható kezdés: 2022. December 05.

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions provider that has been partnering with the world’s largest businesses in their transformation journeys for the last fifty years. A part of the Tata Group, India’s largest multinational business group, TCS has over 450,000 of the world’s best-trained consultants in 46 countries. As a top tier brand TCS is the number 1. TATA brand contributor on top of Jaguar Land Rover, TATA Motors, TATA Steel and TATA Global Beverages. TCS’s first Global Delivery Center was established in Budapest, Hungary in February 2001.

Elvárások a jelölttel szemben

- A high school diploma
- Speak English on a communication level (for interviews, training , and internal communication)
- Speak Czech or Slovak on a business level (working/support language)

Szükséges nyelvismeretek

  • Angol - Középfok, szóban és írásban
  • Cseh - Felsőfok, szóban és írásban
  • Szlovák - Felsőfok, szóban és írásban

Előnyt jelent

- Relevant experience in Service Desk, Help Desk or Customer Care roles
- Relevant experience in a Customer Support role
- Ability to interact with customers and provide solutions
- Basic Windows, Office 365, and Network troubleshooting skills


As a Service Desk Analyst your main goal is:

- Troubleshoot IT related issues and handle customer requests
- Provide remote support through different channels such as telephone, email, or chat
- Support our top customers using your specific language skills